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Driving Growth through Innovation: Our Experience at The AI Conference 2025

Driving Growth through Innovation: Our Experience at The AI Conference 2025 The AI Conference 2025 in San Francisco brought together innovators, researchers, and business leaders around one shared challenge: how…
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Turn your RFQ process into your competitive edge

Turn your RFQ process into your competitive edge Let’s talk about something most manufacturers don’t like to admit. Your quote process? It’s slow and sometimes it may be messy. And…
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AI Is Everywhere – Is Your Manufacturing Enterprise Reaping the Benefits?

AI Is Everywhere – Is Your Manufacturing Enterprise Reaping the Benefits? In 2025, artificial intelligence isn’t just a buzzword—it’s an industrial revolution. From streamlining operations, predicting machine failures before they…
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Designing a Central Orchestrator Agent for Multi-Agent Systems

By Gopalakrishna Kuppuswamy In my previous article, I talked about the potential issues enterprises are likely to encounter in deploying multiple AI agents. Without proper orchestration, AI agents can conflict,…
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When Agents Clash

By Gopalakrishna Kuppuswamy Everyone by now knows what an AI agent is - an autonomous system that performs tasks by designing workflows and utilizing available tools. Beyond natural language processing,…
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Cutting Through the AI Noise in Healthcare

By Karthik Puttaparthi and Prakash Ramalingam, Consulting Leaders, Cognida.ai The ‘AI Crazy’ in Healthcare - Where Are We Headed? The healthcare industry is at an inflection point. Artificial intelligence (AI)…
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Contract Warehousing: Top 5 Benefits for Modern Businesses

Contract warehousing is a key success factor in effective supply chain management and strategic decision making. Businesses outsource storage and distribution functions to streamline operations, reduce overhead costs and focus…
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Defining True AI Agents: Separating the Wheat from the Chaff

The term "AI Agent" has become a buzzword, applied liberally to anything from basic scripts to sophisticated autonomous systems. However, not all self-proclaimed "agents" meet the criteria to be classified…
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Evolution of Warehousing – Why Contract Warehousing is the future of your Supply Chain Strategy

Authors Prakash Ramalingam Manufacturing and Supply Chain ExpertBharath Krishnamurthy Manufacturing and Supply Chain Expert Consider this: You are taking a road trip, and you drive with maps and manual judgment…
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Real-Time Supply Chain Elasticity and Resilience: AI-Driven Contract Warehouse Optimization

Authors Prakash Ramalingam Manufacturing and Supply Chain ExpertBharath Krishnamurthy Manufacturing and Supply Chain Expert The Elasticity Challenge in Modern Supply Chains Think of the supply chain as a rubber band.…
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AI-Driven Analytics Help Streamline Sales Processes

AI makes data analysis and data collection easy for sales teams, turning data into actionable insights. Imagine owning a tool that sifts through huge volumes of data, and spots trends…
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Multi-agent systems, the game changer in AI

If you are truly interested in and following the AI developments and how rapidly they are evolving, by now you must have heard the term “Agentic AI.” Simply put, this…
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SKU-Level Demand Forecasting and Driver Identification

SKU-level demand forecasting focuses on predicting demand for individual Stock Keeping Units (SKUs). Unlike aggregated product category forecasting, this approach captures the finer details of each item - changes in…
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Customer Churn Prediction and Prevention with Practical AI

Understanding Customer Churn Customer churn is when customers stop doing business with you. It's a critical metric because retaining existing customers is often more cost-effective than acquiring new ones. High…
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Voice of Customer (VoC) Analysis: Extracting Actionable Insights using AI

In today’s hyper-connected world, customers share their thoughts and feedback through multiple channels. However, the challenge isn’t getting feedback but making sense of it. That’s where Voice of Customer analysis…
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Fraud Detection and Prevention in E-Commerce using AI

As an e-commerce business owner, you know a lot about online fraudsters. And we know that it is a constant battle for you to keep an eye on them. Criminals…
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AI-Enabled Customer Relationship Management (CRM) Systems

Practical AI is transforming Customer Relationship Management Systems, making them smarter and more effective. Imagine having a CRM that can help you prioritize your sales leads or send a unique…
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How AI-Powered Sentiment Analysis Drives Smarter Decisions

Customer feedback is a goldmine of information and businesses can thrive on it. However, the ability to decipher the feedback can make or break a brand. Sifting through heaps of…
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Building Transparent and Explainable AI with Practical Intelligence

To many, AI can feel like a black box, leaving people wondering "How does this work?" and more importantly, "Can I trust it?" Trust in practical AI systems is essential…
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Hyper-Personalization with Practical AI: Crafting Tailored Experiences

The digital revolution has put businesses under great pressure to keep up with customers' expectations, and their short attention spans. Customer expectations have undergone a radical transformation, they demand a…
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Ethical AI: Ensuring Fairness and Transparency in Customer Interactions

By recognizing the crucial role of ethical AI, businesses can avoid the pitfalls of undermining customer trust. Defining effective ethical guidelines is the fundamental aspect of building sustainable customer relationships.…
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Conversational AI in Omnichannel Customer Support

In today’s hyper-connected world, customers are using multiple communication channels to interact with brands. From in-store service desk to email, phone calls, chatbots, and social media, they expect seamless customer…
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Practical AI and Emotional Intelligence in Customer Service

In the rapidly evolving world of customer service, businesses are continually seeking ways to enhance the customers’ experience. Customers crave genuine connections and a sense of being understood. This is…
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Virtual Assistants Enhancing User Experience in Financial Services

Virtual assistants are useful implementation of Practical AI in financial services. These tools handle manage transactions, respond to customers, personalize financial advice, and handle other complex tasks. Modern financial enterprises…
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AI in Healthcare – Perspectives from the Frontier of Innovation

This week, I had the opportunity to attend the AI in Healthcare & Pharma Summit, organized by Corinium Group and learn from some great leaders in healthcare innovation. As someone…
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Improve collaboration in healthcare with knowledge management systems

Artificial Intelligence (AI) has been revolutionizing various industries, including healthcare, by offering new ways to improve efficiency and outcomes. One area where AI is making a significant impact is in…
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Why Practitioner Engagement is Crucial for Seamless AI Adoption in Healthcare?

How is AI transforming the healthcare industry? AI adoption improves patient outcomes, reduces costs, and increases operational efficiency. However, to develop a successful AI solution you need to involve the…
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AI in Healthcare Payers: Smart Claims Management and Enhance Experience

The healthcare payer landscape is witnessing a dramatic transformation. As we move into 2024, payers face challenges to reduce costs while delivering superior member experiences and ensuring efficient operations.  Traditional…
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AI and Healthcare Delivery: Enhancing Outcomes and Efficiency

The provider ecosystem faces its own set of challenges, from operational inefficiencies to physician burnout and rising healthcare costs. AI offers the potential to revolutionize the provider landscape by enhancing…
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Using NLP in Customer Feedback Analysis

Customer feedback is important for businesses. By listening to customers, they can make informed decisions, enhance products or services, and tailor their offerings to meet customer needs better. Positive feedback…
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AI-Driven Customer Segmentation: Targeting the Right Audience

Traditional customer segmentation, often based on demographic data, helped businesses categorize customers and design personalized recommendations. While effective, it had its limitations. Now, business leaders are embracing AI for precise,…
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AI and Predictive Analytics: Anticipate Customer Behavior for Business Growth

Understanding and fulfilling customer needs is more crucial than ever for modern businesses. What if I say, that you can learn about your customer needs before they even arise? That's…
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Chatbots vs Human Agents: How to Balance both?

AI-powered chatbots are emerging as a powerful tool to streamline interactions and enhance customer satisfaction. Research reveals that chatbots cover 80% of the customer inquiries, while only 20% are handled…
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AI in Social Listening: Understand Your Customers Online

We are living in times of online shopping, where customers prefer to purchase through social media.  This market is huge and is expected to grow to $8.5 trillion in the…
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The Role of AI in Customer Journey Mapping 

Understanding customer journeys has become paramount for the businesses to strengthen their customer relationship and increase conversion rates. Traditionally, customer journey mapping involved collecting data from surveys, interviews, and website analytics, which was a time-consuming task.…
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Using AI to Deliver Personalized Customer Experiences

In the digital era, customers are engaging with multiple brands simultaneously to satisfy their evolving needs. They expect a real-time personalized experience. Hence, businesses need to be innovative, improve their…
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Enhance Product Discovery using AI Recommendation Engine

Have you ever considered how product recommendations pop up on your social media feeds and your e-commerce app notifications? This is where AI-powered product discovery comes into play. With technology…
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Virtual Agents: Evolution of AI-powered customer service

We are living in the era of AI-powered chatbots, from early primitive bots to today’s virtual agents, leveraging generative AI. They have evolved to the point where they can perform…
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Chatbots unlock customer success for enterprises

Businesses thrive when their customers are engaged and quality customer experience is a key factor of customer success. Today, businesses are continuously looking for new ideas to enhance customer experience.…
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Turquoise Test: Innovate Using AI

Organizations are looking to harness the power of AI to drive innovation and growth in your organization. Before diving headfirst into AI model development, it's crucial to ensure that your…
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AI for Customer Success: A CCO’s Guide

As the guardians of customer satisfaction and loyalty, CCOs face a myriad of challenges, from enhancing customer experiences to reducing churn rates and aligning strategies with business objectives. Artificial intelligence…
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Powering Customer Success with ML-Driven Profiling

ML-driven customer profiling: Understanding customers better Understanding your customers is critical for businesses to achieve revenue management, enhanced CX and customer 360. In this blog, we'll learn how ML is…
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Model Poisoning: A Threat to AI Security

In artificial intelligence (AI) systems, algorithms make decisions affecting various aspects of our lives. Therefore, ensuring their reliability and integrity is paramount. However, a lurking threat known as "model poisoning"…
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Compound AI: Revolutionizing Tomorrow’s Technology

Large Language Models (LLMs) have been making waves lately. These large / small / fine-tuned models can do all sorts of tasks, just by asking them nicely. But guess what?…
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Enhancing Performance with Reflective AI Strategies

In #AI solution development, the concept of #reflection serves as a pivotal strategy for improving the quality and success rate of AI systems. This reflective approach involves prompting AI agents, such as Language Model…
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Empower Collaboration with an AI-Driven Knowledge Base Platform

Today, companies see the value in collaborative knowledge base platforms. These platforms gather information, encourage teamwork, and spark innovation. Using staff expertise boosts productivity, efficiency, and overall success. Break down…
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Why You Need Customer 360 to Understand and Engage Your Customers?

Why do you need Customer 360? Gone are the days when businesses could rely solely on their products or services to attract and retain customers. Now, it's all about watching…
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Data Hallucinations: Is Your Data Giving Actionable Insights?

Ever wondered about the integrity of data in the world of AI and machine learning? Well, it's a big deal. But here's the challenge: data hallucinations can mess things up…
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Compliance challenges: Seamless navigation using modern tech

Today, we shall talk about compliance, something that's crucial and, one of the major challenges for enterprises. Yes, that's right! We are referring to those rules and regulations that seem…
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Smart Manufacturing: Using AI to Transform Operations and Quality Control

Smart Manufacturing So, you're running a production facility, and constantly juggling multiple tasks, trying to keep everything running smoothly. Sounds familiar, right? Well, what if we told you there's a…
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Contract Management: AI Powers Optimal Revenue Growth

In the ever-evolving landscape of technology, AI emerges as a transformative force, reshaping various business functions. Among these, revenue contract management stands out as a pivotal area where AI can…
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AI Copilots for CFOs: AI-Powered Financial Operations and Fraud Prevention

As architects of financial strategy, CFOs are navigating a landscape where every decision can tip the scales of competitive advantage. In this era of rapid technological disruption, one tool stands…
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Optimizing Efficiency with AI-Powered Lean Manufacturing

Shop floor transformation using AI-powered lean manufacturing allows manufacturers to: Maintain high levels of quality, throughput, and customer service. Increase visibility and execution performance; and Identify opportunities for sustainable innovation…
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Decision Intelligence powers the future of retail ecosystem

Decision Intelligence has been a buzzword in the field of technology for several years. However, the term became prominent when Gartner named it as a top technology trend in 2022.…
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Increase Efficiency with an AI Copilot for Data

With the AI landscape maturing everyday, there are a lot of copilots we can think of which can bring in transparency, break down a lot of walls and bureaucratic levels…
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AI & Programmatic Advertising: How the dynamic duo transforms customer experience?

Digital advertising industry had observed the potential of technology disruption much before the launch of ChatGPT. Today, marketers must find innovative ways of engaging with their target audience while maximizing…
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AI in Diagnosis: Enhancing Accuracy in Healthcare

Diagnostic errors linked to nearly 800,000 deaths or cases of permanent disability in US each year, study estimates Accurate diagnosis is critical for effective treatment and patient care. Diagnostic errors…
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AI’s impact in revenue recognition and contract management

In the complex world of finance and accounting, revenue recognition is a critical process that involves the identification, measurement, and recording of revenue in financial statements. While this may sound…
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Driving Operational Excellence and Financial Efficiencies

Precision and insight are paramount in a dynamic and intricate domain of finance. In this ever-evolving landscape, financial professionals struggle with a multitude of complexities, ranging from complex regulatory frameworks…
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Delivering exceptional customer experience with AI-powered clean data

Today, clean data is essential for enterprises due to its far-reaching impact on various business aspects - operations, decision-making, and competitive advantage. Here we mention key reasons why your business…
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How to Manage Your Inventory Like a Pro

Effective inventory management is a cornerstone of success in the modern business era. Whether you’re a small retailer or running a large manufacturing company, mastering inventory management can have a…
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Use AI for Shoplifting Detection| AI Self Checkout System and RFID

The Rise of Self-Checkout In today’s busy and fast-paced world, convenience is key for business success in the retail industry. Self-checkout is a popular trend in supermarkets, department stores, and…
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The Many Avatars of AI: From Automation to Advancement

Introduction Artificial Intelligence (AI) has become an integral part of our modern world, reshaping industries and enhancing everyday experiences. This transformative technology has taken on various forms and roles, each…
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AI for Doctors: Combating Physician Burnout and Enhancing Patient Care

Physician burnout has become an alarming concern in the healthcare industry. The demands of the job, long hours, administrative tasks, and the emotional toll of patient care can lead to…
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AutoML Platforms: Driving Efficiency and Innovation

Introduction Today, in the modern era of technological advancement, we often pursue the path of least resistance and maximum efficiency. This phenomenon is observed in several fields from Economics to…
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Structured Data in a world of LLMs & Generative AI

Introduction As a Data Scientist, terms like LLM, Generative AI certainly sound enticing along with their positive outcomes. However, we cannot ignore the prominence of structured data in the enterprise…
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Elevating Market Research Leveraging AI

Introduction Market research conducted by management professionals is essential for making informed business decisions. It involves gathering and analyzing data related to the market in which the company operates. The…
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Achieving Procurement Efficiency: The AI-Driven Revolution

Introduction In the ever-evolving landscape of procurement and supply chain management, businesses are looking at technological advancements to achieve operational efficiency. Artificial Intelligence (AI) has emerged as the driving force,…
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Smart Logistics: Working Principle & Business Impact

In our previous blog, we shared a use case of deep learning in the logistics industry. It covered basic components of the intelligent solution. Read more to understand how the…
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Your Journey into AI: The Ultimate Checklist for Smart AI Solutions

In the previous blogs, we have listed a series of behaviors that we expect AI solutions to demonstrate. We have also discussed a use case - last mile delivery prediction/optimization.In…
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Smart Logistics: Harnessing AI to Streamline Processes, Enhance Compliance, and Boost Efficiency in Goods Handling

Efficient goods handling is critical for both manufacturing plants and distribution centers, as it directly impacts the supply chain, lead times, and customer satisfaction. Traditionally, companies have relied on manual…
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AI-Powered Last-Mile Delivery: Smarter Predictions, Faster Fulfillment

In the last article, we have listed a series of behaviors that we expect AI solutions to demonstrate. Now, let us look at an AI solution and see if we…
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Journey Into : AI and Intelligent Solutions for Businesses

This blog is the first part of a 3-blog series on developing intelligent solutions using artificial intelligence. As we immerse ourselves in the ever-evolving world of technology, one area that…
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Revolutionizing Aircraft Maintenance with AI & Computer Vision

Introduction Aircraft maintenance adheres to rigorous regulations and standards established by national and international aviation authorities, demanding skilled technicians and mechanics to execute essential tasks. Air travel is one of…
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Synthetic Data Generation using AI

Synthetic data generation is the process of creating artificial data sets that mimic real-world data. This can be done through a variety of methods, such as computer simulations, statistical models,…
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